Sales, marketing, and customer service are among many occupations that support the sales and marketing of HVAC/R systems. The education and skill requirements vary, depending on the nature of jobs. For example, sales engineers usually require a bachelor’s degree in engineering plus sales experience, while workers seeking other jobs, like customer service representatives, only need a high school diploma.

As the HVAC/R field shifts away from heating and cooling systems that use fossil fuels to high-efficiency, electric-based heat pump options, workers need a basic understanding of the environmental, economic, and comfort benefits of heat pumps and similar technologies to translate value to customers.