Facilities Manager

Construction, Installation, Maintenance, and Repair

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    Required Education, Credentials, and Licenses

    • High school diploma or GED
    • 3-5 years of experience
    • Valid New York State driver’s license (if travel required)

    Preferred Education and Credentials

    • Bachelor’s degree
    • 6+ years of experience
    • International Facility Management Association certification


    • Organizational
    • Planning
    • Problem-solving
    • Detail-oriented
    • Analytical
    • Management (e.g., budgeting, scheduling, hiring/training staff)
    • Leadership
    • Communication
    • Teamwork


    Facilities managers supervise and manage the maintenance of commercial properties (including building systems) to make sure the buildings operate smoothly and adhere to health and safety regulations.

    In addition to providing inspections of facilities and equipment, facilities managers schedule preventive maintenance, oversee repair and renovations, and manage daily facility operations. They also ensure that there is a sufficient inventory of equipment and supplies needed for maintenance. They oversee purchasing of materials and keep accurate records. Facilities managers may plan the use of space in the building and assist with renovation projects or developing initiatives that improve operating efficiency. They are responsible for budgeting, managing maintenance contracts with external vendors, and hiring and training internal staff. In order for facilities managers to successfully carry out these tasks, they need strong organizational and planning skills, need to be detail-oriented, and have an aptitude for problem solving.

    Competent facilities managers demonstrate qualities of an effective leader. Listening and communication skills are essential to understanding and exchanging information with building occupants, team members, and vendors. Facilities managers need to be able to set goals, coordinate tasks, delegate work, and motivate their team. They should be prepared to think and analyze information quickly and make optimal decisions to improve operational efficiency.

    Facility managers typically work onsite at the buildings in which they oversee maintenance and service. Most facilities managers work on a full-time basis, they are often required to be on call for emergencies, and they may work overtime.

    Job Outlook

    According to the New York State Department of Labor, there are approximately 17,700 administrative services and facilities managers in New York State and opportunities for employment are expected to be very favorable through 2028 – the Department projects this occupation to grow by 3,040 jobs between 2018 and 2028.

    Entering the Field

    Facilities managers need to have at least a high school diploma, though nearly 75% of facilities managers in New York State have taken at least some college coursework. Therefore, postsecondary study in facilities management, business, or a related field is beneficial. Many employers in New York State are interested in hiring candidates with a bachelor’s degree. Some jobs may be available to candidates with limited experience, but most employers seek candidates with three to five years of prior work involving building repair and maintenance, HVAC/R or other building systems, business processes, and/or management or supervision. Some employers prefer candidates with even more experience. For example, in 2020, nearly 20% of online job advertisements for facilities managers (whose role would include HVAC/R work) in New York State sought candidates with nine or more years of experience.

    Licenses and certifications are typically not required to work as facilities managers, but employers may be interested in candidates with certain industry-specific credentials. The International Facility Management Association offers opportunities to earn credentials as a Certified Facility Manager, Facility Management Professional, or Sustainability Facility Professional. Some employers may also require facilities managers to have a valid driver’s license. Check with local employers that hire facilities managers and in online job advertisements to see which of these credentials are in-demand in your area.


    In New York State, the median wage for administrative services managers (including facilities managers) is approximately $132,800. Entry-level workers earn about $90,500 and experienced workers earn about $172,900.

    Annual Wage (Q1 2021 dollars, rounded to 100s) – Statewide and by Labor Market Region

    New York State$90,500$132,800$172,900
    Capital Region$77,900$116,400$139,800
    Central New York$76,900$109,600$137,500
    Finger Lakes$78,100$110,300$134,900
    Hudson Valley$95,700$139,000$171,700
    Long Island$91,900$135,200$168,500
    Mohawk Valley$68,700$102,900$121,100
    New York City$97,600$140,900$184,600
    North Country$76,300$103,000$129,700
    Southern Tier$82,600$116,600$144,900
    Western New York$72,700$106,600$129,700

    Source:  New York State Department of Labor, Occupational Employment and Wage Statistics Survey, SOC Code 11-3010 (Administrative Services Managers)


    Institutions such as hospitals and schools are the largest employers of facilities managers. Real estate companies that develop, own, or manage commercial properties also hire facilities managers, and they are among the companies with the most online job postings in 2020 that specifically referenced HVAC/R work in their ads.

    The top three employers with the most online job advertisements in each region in 2020 are listed below.

    Capital Region

    • Jones Lang LaSalle Incorporated
    • Hudson Valley Community College
    • YMCA

    Central New York

    • JMA Wireless
    • Pyramid Management Group
    • SUNY Upstate Medical University

    Finger Lakes

    • CDS Life Transitions
    • Citizens Financial Group
    • Excellus

    Hudson Valley

    • Hudson Valley Federal Credit Union
    • Sodexo
    • Teledyne Technologies

    Long Island

    • Vixxo
    • First Quality Enterprises, Inc.
    • Telephonics Corporation

    Mohawk Valley

    • Munson Williams Proctor Arts Institute
    • Springbrook
    • Orgill Incorporated

    New York City

    • Breaking Ground
    • Jones Lang LaSalle Incorporated
    • New York City Department Education

    North Country (All ads posted in 2020 were from two employers.)

    • Sodexo
    • Akwesasne Mohawk Casino Resort

    Southern Tier

    • Cornell University
    • Lockheed Martin Corporation
    • TC Industries of Canada Company

    Western New York

    • Sodexo
    • Roswell Park Comprehensive Cancer Center
    • Buffalo Medical Group

    Source: Burning Glass Technologies: Labor Insight™. 2021.

    Labor Unions

    Check with companies, institutions, or government agencies that hire facilities managers to see if those positions are represented by a union contract, or check with local union chapters active in the HVAC/R field to see if their members include facilities managers.

    Education and Training Programs

    There are only a few schools in New York State that offer education programs in facilities management, but a variety of business programs can also prepare workers to become facilities managers in the HVAC/R field – from a certificate or associate degree to a bachelor’s degree. Some of the largest programs (based on number of degrees awarded) are shown in the table below. This occupation typically does not require an advanced degree, but workers with a master’s degree may not be required to have as many years of experience as those with an undergraduate degree or field experience.

    Educational InstitutionDepartmentCertificateAssociateBachelorMasterPhD
    Capital Region
    Excelsior CollegeBusinessNoYesYesYesNo
    Hudson Valley Community CollegeBusiness and Criminal JusticeNoYesNoNoNo
    SUNY at AlbanySchool of BusinessNoNoYesYesNo
    SUNY Empire State CollegeSchool of BusinessYesYesYesYes
    Central New York
    Bryant & Stratton College-Syracuse NorthBusinessNoYesYesNoNo
    Cayuga County Community CollegeSchool of BusinessYesYesNoNoNo
    Cazenovia CollegeBusiness and ManagementNoNoYesNoNo
    Le Moyne CollegeMadden School of BusinessNoNoYesYesNo
    Onondaga Community CollegeSchool of BusinessNoYesNoNoNo
    SUNY College at OswegoSchool of BusinessNoNoYesYesNo
    SUNY MorrisvilleBusiness and HospitalityNoYesYesNoNo
    Finger Lakes
    Finger Lakes Community CollegeBusiness and TechnologyNoYesNoNoNo
    Genesee Community CollegeBusiness & CommerceNoYesNoNoNo
    Keuka CollegeBusinessNoNoYesNoNo
    Monroe Community CollegeBusiness AdministrationNoYesNoNoNo
    Rochester Institute of TechnologySaunders College of BusinessNoNoYesYesNo
    SUNY College at BrockportSchool of Business & ManagementNoNoYesYesNo
    SUNY College at GeneseoSchool of BusinessNoNoYesNoNo
    Hudson Valley
    Dutchess Community CollegeBusiness, Aviation, and Construction ProfessionsYesYesNoNoNo
    Marist CollegeSchool of ManagementNoNoYesYesNo
    Mercy CollegeSchool of BusinessNoNoYesYesNo
    Mount Saint Mary CollegeSchool of BusinessNoNoYesYesNo
    Orange County Community CollegeBusinessNoYesNoNoNo
    SUNY Westchester Community CollegeBusinessNoYesNoNoNo
    Sullivan County Community CollegeSustainability and Business & EntrepreneurshipNoYesNoNoNo
    Long Island
    Farmingdale State CollegeSchool of BusinessYesNoYesNoNo
    Five Towns CollegeBusinessYesYesNoNo
    Nassau County Community CollegeBusinessYesYesNoNoNo
    St. Joseph’s CollegeBusiness Administration and ManagementYesNoYesYesNo
    Stony Brook UniversityCollege of BusinessNoNoYesYesNo
    Suffolk County Community CollegeBusinessYesYesNoNoNo
    Mohawk Valley
    Fulton-Montgomery Community CollegeBusiness and Facilities MaintenanceYesYesNoNoNo
    Hartwick CollegeBusiness AdministrationNoNoYesNoNo
    Herkimer County Community CollegeBusinessNoYesNoNoNo
    Mohawk Valley Community CollegeSchool of Business and HospitalityNoYesNoNoNo
    SUNY College of Agriculture and Technology at CobleskillBusiness AdministrationNoYesYesNoNo
    SUNY Polytechnic InstituteBusinessNoNoYesYesNo
    New York City
    Borough of Manhattan Community College (CUNY)Business ManagementNoYesNoNoNo
    CUNY Brooklyn CollegeBusiness ManagementNoNoYesYesNo
    LaGuardia Community College (CUNY)Business and TechnologyNoYesNoNoNo
    Lehman College (CUNY)School of BusinessNoNoYesYesNo
    New York City College of Technology (CUNY)School of Technology & DesignYesYesYesNo
    New York UniversityStern School of BusinessNoNoYesYesYes
    Queensborough Community College (CUNY)Business AcademyNoYesNoNoNo
    St. Joseph’s CollegeBusiness Administration and ManagementYesNoYesYesNo
    North Country
    Clinton Community CollegeBusinessYesYesNoNoNo
    Jefferson Community CollegeBusinessNoYesNoNoNo
    St. Lawrence UniversityBusiness in the Liberal ArtsNoNoYesNoNo
    SUNY College at PlattsburghSchool of Business & EconomicsNoNoYesNoNo
    SUNY College at PotsdamBusiness AdministrationNoNoYesYesNo
    SUNY College of Technology at CantonSchool of Business and Liberal ArtsNoYesYesNoNo
    Southern Tier
    Binghamton UniversitySchool of ManagementNoNoYesYesYes
    Ithaca CollegeSchool of BusinessNoNoYesYesNo
    SUNY Broome Community CollegeBusiness and Professional StudiesNoYesNoNoNo
    SUNY Corning Community CollegeBusiness and FinanceNoYesNoNoNo
    SUNY at DelhiSchool of Business and Hospitality ManagementYesYesNoNo
    Tompkins Cortland Community CollegeBusiness AdministrationYesYesNoNoNo
    Western New York
    Bryant & Stratton CollegeBusinessYesYesYesNoNo
    Erie Community CollegeBusiness & Building ManagementYesYesNoNoNo
    Jamestown Business CollegePrograms of StudyNoNoYesNoNo
    Niagara County Community CollegeBusiness & STEMYesYesNoNoNo
    SUNY at AlfredBusinessNoYesYesNoNo
    SUNY Buffalo StateBusinessNoNoYesYesNo
    SUNY at FredoniaSchool of BusinessNoNoYesNoNo
    University at BuffaloSchool of ManagementNoNoYesYesYes

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